Last updated October 10, 2026
This Privacy Notice for Studioverse LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
This summary provides key points from our Privacy Notice. You can find more details about any of these topics in the sections below.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not knowingly process sensitive personal information, such as racial or ethnic origin, sexual orientation, or religious beliefs. Where we process payment information for a project, it is handled by our payment processors as described below.
Do we collect any information from third parties? We may collect information from advertising platforms, social media platforms, and other outside sources, such as when you submit a lead form on Facebook or Instagram.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you about your project, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties, such as our customer relationship management and messaging provider, advertising platforms, and payment processors.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by emailing us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you request a quote, book a consultation, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Payment Data. If you move forward with a project, we may collect data necessary to process your payment, such as your payment instrument number and the security code associated with it. All payment data is handled and stored by our payment processors. We do not store full card numbers on our own systems.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: Some information, such as your Internet Protocol (IP) address and browser and device characteristics, is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
In Short: We may collect limited data from advertising platforms, social media platforms, and other outside sources.
In order to provide relevant marketing, offers, and services to you and to update our records, we may obtain information about you from other sources, such as advertising platforms, social media platforms, data providers, and other third parties. This information includes names, mailing addresses, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, and social media URLs, for purposes of targeted advertising and following up on your request.
If you interact with us on a social media platform using your social media account (for example, by submitting a Facebook or Instagram lead form), we receive personal information about you from such platforms such as your name, email address, and phone number. Any personal information that we collect from your social media account depends on your social media account's privacy settings. Please note that their own use of your information is not governed by this Privacy Notice.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, such as with your consent, to comply with laws, to provide you with services or to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
We may process your information if you have given us specific permission (express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (implied consent), for example when you submit a form requesting a quote or consultation. You can withdraw your consent at any time.
We may also process your information where it is necessary to perform a contract with you, such as a signed project agreement; where we have a legitimate business interest, such as following up on your request, improving our Services, and marketing to people who have expressed interest in our work; and where it is necessary to comply with a legal obligation, such as tax and record-keeping requirements, or to respond to a subpoena, court order, or other lawful request.
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts or terms of service in place with our third parties, which are designed to help safeguard your personal information. They may not use your personal information for their own purposes, and they commit to protect the data they hold on our behalf.
The categories of third parties we may share personal information with are as follows:
We also may need to share your personal information in the following situations:
We do not sell your personal information, and we do not share your mobile phone number or text messaging opt-in data with third parties for their own marketing purposes.
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with our Services.
The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link to a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third-party websites. Any data collected by third parties is not covered by this Privacy Notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels, including the Meta Pixel) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, and to measure the effectiveness of our advertising. The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites and social media platforms.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features of our Services. You may also opt out of interest-based advertising by advertisers on our Services through your ad settings on Facebook, Instagram, and Google.
In Short: We only send you text messages if you have agreed to receive them, and you can stop at any time.
When you provide your mobile phone number and agree to receive text messages from us, for example by checking the consent box on one of our forms, we may send you text messages about your quote, your consultation, your project, and occasional marketing communications. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message we send. You can reply HELP for help or contact us at [email protected]. Consent to receive text messages is not a condition of purchasing any goods or services from us. We do not share your phone number or SMS consent with third parties or affiliates for their marketing purposes.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, warranty, or other legal requirements). For prospects who do not become clients, we generally keep contact and project inquiry information for no longer than two years after our last contact with you, unless you ask us to delete it sooner. For clients, we keep project records for as long as needed to honor our workmanship commitments and to meet our tax and legal obligations.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
In Short: Depending on your state of residence, you may have rights that allow you greater access to and control over your personal information. You may review, change, or request deletion of your information at any time.
Depending on where you live, you may have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request correction or deletion, (iii) to restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section "How Can You Contact Us About This Notice?" below.
We will consider and act upon any request in accordance with applicable data protection laws.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details provided in the section "How Can You Contact Us About This Notice?" below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying STOP to the text messages that we send, or by contacting us using the details provided in the section "How Can You Contact Us About This Notice?" below. You will then be removed from the marketing lists. However, we may still communicate with you, for example to send you service-related messages that are necessary for your project or appointment, to respond to service requests, or for other non-marketing purposes.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at [email protected].
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
In Short: If you are a resident of a state with a comprehensive consumer privacy law, such as California, Colorado, Connecticut, New Jersey, Virginia, or Texas, you may have additional rights regarding your personal information.
Depending on your state of residence, you may have the right to request access to and details about the personal information we have collected about you, request correction of inaccurate personal information, request deletion of your personal information, obtain a copy of the personal information you previously shared with us, opt out of the processing of your personal information for targeted advertising, and not be discriminated against for exercising your rights.
Categories of personal information we collect. Within the past twelve months we have collected the categories of personal information described in section 1 above, namely identifiers (such as name, phone number, email address, and mailing address), commercial information (such as project inquiries and purchase history), internet or network activity (such as browsing and interaction with our website and ads), geolocation data (such as approximate location derived from IP address or ZIP code), and audio or visual information (such as photos of your space that you send us). We do not collect biometric information, professional or employment information, or education information.
Sale and sharing. We do not sell personal information for money. We may share personal information with advertising platforms for targeted advertising, which some state laws treat as a "sale" or "sharing." You can opt out of this by adjusting your ad preferences on the relevant platform or by emailing us at [email protected] with the subject line "Opt out of targeted advertising."
Exercising your rights. To exercise any of these rights, email us at [email protected]. We may need to verify your identity before responding to your request, for example by confirming the email address or phone number on file. You may designate an authorized agent to make a request on your behalf, in which case we may require proof of the agent's authorization. We will respond to verifiable requests within the time required by applicable law. If we decline a request, you may appeal by replying to our response.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may contact us by email at [email protected] or by post at:
Studioverse LLCYou have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please email us at [email protected].